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Privacy Policy

Effective Date: May 9, 2026

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At Arcaven, we value your privacy. This policy explains how we handle your information when you shop with us.

 

1. Information We Collect

  • Order Details: Name, shipping address, billing address, and phone number.

  • Payment Info: Processed securely through our payment gateways (we do not store your credit card numbers).

  • Technical Data: IP address and cookies to improve your browsing experience.

 

2. How We Use Your Information

  • Order Fulfillment: To process and ship your clothing and accessories.

  • Communication: To send order updates or respond to customer service requests.

  • Improvements: To analyze site traffic and enhance our store.

 

3. Sharing with Third Parties (Print-on-Demand)

Because Arcaven operates on a Print-on-Demand (POD) model, we must share your name, shipping address, and order specifics with our POD partners to manufacture and ship your items directly to you. These partners are only permitted to use your data for fulfillment purposes.

 

4. Data Retention

We keep your order information for our records unless you ask us to delete it, or as required by law for tax and accounting purposes.

 

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You can contact us at support@arcaven.store to make a request.

 

6. Security

We use industry-standard encryption to protect your data during checkout. However, no method of transmission over the internet is 100% secure.

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